We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website you are agreeing to be bound by this Policy.
If you have any questions regarding this Policy and our privacy practices, please get in touch via email to firstname.lastname@example.org or by writing to HARTA, Data Protection Department, Cleave farm, East Down, Barnstaple, EX31 4NX. Alternatively you can telephone on +44 (0) 7899662767.
Who are we?
We are a privately owned online business in furniture, home décor and gifts.
How do we collect information from you?
We obtain information about you when you browse our website, if you directly give us any information via forms, if you make a purchase or if you sign up to receive email newsletters.
What type of information is collected from you?
In running and operating this website we may collect and process certain data and information relating to you and your use of this site. Your privacy is important to us and we confirm that we will never release your personal details to any third party for their mailing or marketing purposes. The data we collect is detailed below:
Information (eg. name, address, email address etc.) that you provide us as a result of filling in a form on our website, such as registering for information or making a purchase.
Details of visits to our website and the pages and resources that are accessed such as, but not limited to, your computer’s internet protocol (IP) address, URL, domain type, location data, and information regarding what pages are accessed and when. This information helps us with data analysis and assists us in targeting specific services and products and in improving our customer service and marketing efforts.
Information you provide us by sending us a message through our website and information provided to us when you communicate with us electronically for any reason. If you contact us, we may keep a record of your email and other correspondence.
Information you provide in order to enter a competition or promotion via the website, complete a survey, or if you report a problem with the site.
If you make a purchase from us, your card information is not held by us. It is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions, as explained below.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Our website is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure secure handling of credit card information by our store and its service providers.
Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, session recording and remote access services, performance measurement and data optimization services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
Such Third Party Services may receive or otherwise have access to our visitors and users’ personal information and/or user-of-users’ personal information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our services, and may only use it for such purposes.
Wix is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Wix remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Wix proves that it is not responsible for the event giving rise to the damage.
How is your information used?
We may use your information:
to process an order you have placed;
to meet our obligations arising from any contracts entered into you by you and us;
to ensure that the content on the site is presented in the most efficient way for you and the computer that you are using;
to enable you to participate in interactive features of the site;
to provide you with information relating to our website, product or our services that you request from us;
to provide you with information on other products that we feel may be of interest to you in line with those you have previously expressed an interest in via our website;
for dealing with entries into a competition;
to seek your views or comments on the services we provide;
to notify you about any changes to our website, including improvements, and service or product changes;
to send you communications which you have requested and that may be of interest to you. These may include information about stays, events, promotions, offers, job offers, information about the hotel and the surrounding area and replies to requests and bookings enquiries/confirmations
for our internal purposes including statistical or survey purposes, quality control, site performance and evaluation in order to improve our website;
to administer this website; and
if you consent, to notify you of products or special offers that may be of interest to you.
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. This automated processing is intended to evaluate certain personal aspects of an individual. We may also use your personal information to detect and reduce fraud and credit risk.
How do I opt out?
You have a choice about whether or not you wish to receive information from us. We will not make contact with you unless you have opted in. If then, you no longer want to receive direct marketing communications from us about the products and services we offer, then you can change your preferences or completely unsubscribe in one of two ways:
Click the ‘unsubscribe’ or ‘change preferences’ link at the bottom of marketing emails sent to you
Email email@example.com or telephone +44 (0) 7899662767 and we will process your request within 7 days
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at HARTA, Cleave Farm, East Down, Barnstaple, EX31 4NX. Alternatively you can telephone on +44 (0) 7899662767.
You have the right to ask for a copy of the information HARTA holds about you. We may charge you to cover our administration costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. The transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
However – regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with Wix or anyone else.
We therefore encourage you to set strong passwords for your User Account and User Website, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
Use of “Cookies”
Google Analytics is also used to analyse the use of this website. Google analytics generates statistical and other information about this website by means of cookies, which are stored on users’ computers. The information generated relating to this website is used to create reports about the use of the website. Google will store and use this information.
It is possible to switch off cookies by adjusting your browser preferences or using a dedicated browser extension. Please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Those aged 16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, we understand that by using this site you have been given permission by your parent/guardian to navigate this website and to provide us with your personal information.
Review of this Policy